FAQs

How do I book a cleaning?

Booking with us is easy! Just click the 'Book Now' button on our homepage, fill out a short form with your details, and choose a time that works for you.

What cleaning products do you use?

We use a variety of high-quality, professional-grade cleaning products to ensure the best results. Our team is experienced with industry-standard cleaning solutions that are effective yet safe for your space.

If there’s anything specific you’d like us to focus on or avoid while using your cleaning products, please let us know

Can you use my own cleaning products?

Yes, absolutely! If you prefer to use your own cleaning products, we’re happy to accommodate your preference. Just let us know what products you’d like us to use, and we’ll make sure to follow your instructions carefully.

Do I need to provide the cleaning products?

To ensure your space is thoroughly cleaned according to your preferences, we kindly ask that you provide the necessary cleaning products and equipment. Below is a recommended list of items to have on hand for our team to complete the cleaning service:

General Cleaning Supplies:

  • All-purpose cleaner (for surfaces and countertops)

  • Disinfectant wipes or spray

  • Glass cleaner (for mirrors and windows)

  • Furniture polish (for wood surfaces)

  • Microfiber cloths or cleaning rags

For Kitchen Cleaning:

  • Degreaser (for stove tops and kitchen surfaces)

  • Sink cleaner or stainless steel cleaner

For Bathroom Cleaning:

  • Toilet bowl cleaner

  • Bathroom cleaner (for baths, showers, and sinks)

  • Mirror cleaner or glass cleaner

  • Descaler (for hard water stains)

For Floor Cleaning:

  • Floor cleaner appropriate for your type of flooring (e.g., wood, tile, laminate)

Other Essential Tools:

  • Broom, dustpan, and mop

  • Hoover with attachments

  • Bucket for mopping

If you have specific products you want us to use, please feel free to provide them. Otherwise, we can bring supplies at additional costs. We can also offer suggestions for products that work well for your needs if you'd like.

Do I need to be home during the cleaning?

"No, you don’t need to be home! Just leave us instructions on how to access your space, and we’ll handle the rest."

What if I’m not satisfied with the cleaning?

"We offer a 100% satisfaction guarantee. If you're not happy, let us know, and we’ll make it right."

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